FAQ

Freedom Rainbow Beach

Do you have free WiFi?

We’ve got free WiFi resort wide, so you can post holiday snaps to your heart’s content!

Where can I store my luggage?

We’ve got a free luggage storage space.

Can I store my luggage after I check out?

Yes, you can. Just make sure you don’t forget it when you leave!

What are your reception hours?

We’re open every day from 7:00 am to 7:00 pm. 

Are linen/towels included?

Both linen and towels come with private rooms and villas. If you’re staying in a dorm room and don’t have a towel, we have them available for purchase or hire. 

What’s your smoking policy?

We don’t mind if you smoke. Just keep it outside in the allocated smoking areas.

What’s your cancellation policy?

You can check out our full cancellation policy here but in short if you cancel within 24 hours of your stay, the 1st night of the still will be charged.

Is there parking?

Guest parking is available if you’re staying in a villa, otherwise, there’s free parking on the road outside of the resort.

Coming to the coast by campervan? We offer campervan parking for $15 per person, per night in a secure area within the fenced Freedom Rainbow Beach property. This also gets you access to all our resort facilities, including showers, kitchens, fridges, pools and bars!

I left something at the resort, how do I get it back?

That sucks! But no problem, just give us a call or send us an email and we’ll look at your options for postage.